The following Frequently Asked Questions (FAQs) will be updated regularly as information is available.


Is Ascension Public Schools Closed?

Ascension Public Schools is closed for in-person education for the rest of the 2019-20 school year, per Governor John Bell Edward's Executive Order. Online education is currently being offered to all students.


How does my student take part in online learning at Ascension Public Schools?

You can visit our Temporary Education Plan Page for more information on online learning.


How does my student take part in online learning if we do not have Internet access?

It is our hope that students can obtain Internet access (see below). However, accommodations will be made with supplemental printed material for students unable to obtain Internet access. Please contact your school with specific issues and concerns.

FCC Chairman Ajit Pai has launched the Keep Americans Connected Pledge, which many broadband carriers have signed. For the next 60 days, its core provisions will:

  • not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
  • waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
  • open its Wi-Fi hotspots to any American who needs them

Additionally, limited income households can apply for $5 to $10 per month internet access (AT&T Access, Cox Connect 2Compete, Centurylink Lifeline). Charter Communication offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a subscription.  
Cox - connect2compete.html
Century Link -
Charter/Spectrum -

EATEL Student Lite Internet $25 per month     

  • Download speed up to 35 Mbps/Upload speed up to 5 Mbps, No Installation Fee, Priority Install, No Contract, No Data Caps
  • Only available to new customers with school-aged children in the home
  • Only available in EATEL’s current fiber footprint and residential service area


My student has special accommodations in their IEP. How will their instruction proceed?

We know that this is an especially challenging time for our students with disabilities. Our special education staff is committed to providing support to the extent possible during this distance learning period.  We will be looking forward to when we are able to return to our classrooms, but at this time, we wanted to provide some additional information to our parents.  We are asking all special education staff to reach out to families during this time in order to assist you and your child. We are able to continue to conduct phone (or Zoom) conferences for IEP's.  Please remember that when this outbreak is over, we will discuss with you your child's progress and provide services based upon your child's needs.  Please reach out to any of your child's special education staff if you have any questions or concerns.  


My student goes to Early College Option. What do they do for their college classes?

Early College Option students taking college courses at River Parishes Community College, should follow the instructions of their respective college instructors. More information about RPCC's response and plan can be found at


How will my student be graded during the closure?

You can find a detailed explanation on our webpage on grading.


Will Louisiana still have state testing?

More guidance on state testing can be found online at the Louisiana Department of Education's website Louisiana Believes


What will happen to food service during this closure? 

The latest information on services for our meal program will be posted to Peachjar regularly.


I'm not getting email updates. 

Emails are sent through our Power School mailing system. First, check to make sure they are not being blocked or that you are unsubscribed to updates. After that, check with your school to update your Power School contact information. If you are still unable to receive updates due to restrictions in the Power School mailing system you can sign up for updates during the COVID-19 closure. As always, we post updates to our website and social media within minutes of emailing.



My student's device is having issues/broken. What do I do?

We are opening back up, on a limited basis, locations for device or charger swaps. On Tuesdays and Thursdays, there will be one site open in Donaldsonville and one site open on the east side from 10:00 a.m. until 2:00 p.m. Parents can visit any of the sites when directed to swap out a device or charger. Visit our website,, for a detailed schedule and instructions.


What do I do if my child is ill?

Please call your child's physician for guidance before going to a medical office. 


Are after school activities and events for Ascension Public Schools canceled?

All after-school activities and events have been canceled or postponed. Please check with individual schools for information on if specific events will be rescheduled. 


Is Pre-K and Kindergarten registration canceled? 

Registration for Pre-K and Kindergarten for the 2020-21 school year is now fully online. To register for Kindergarten, visit, scroll down to the bottom and click on any primary school. The primary school pages have direct links to registration (both in English & Spanish). Proof of residence and other required documents for Kindergarten will be taken at a later date.


For Pre-K registration, visit Once you complete Pre-K online registration, you can either scan and email required documents to or you can place documents in a drop box at the old Gonzales Primary School entrance on 512 N. Burnside Avenue in Gonzales or a drop box at the School Board Office entrance at 1100 Webster Street in Donaldsonville.